1. General
WhipCrate (“we”, “our”) sells diecast collectibles. By accessing the site, you confirm that you are at least 13 years old or using the site under parental supervision..
2. Product Information
- All products are diecast toy models and collectibles.
- Packaging conditions may vary slightly due to manufacturer handling.
- Product photos may differ slightly due to lighting and display differences.
- Stock is limited and orders are processed on a first-come basis.
3. Pricing and Payments
All prices are in INR.
Orders are processed only after successful payment.
Prices may change at any time without notice.
Failed payments automatically cancel the order.
4. Shipping
All Orders are usually dispatched within 1–3 business days.
Delivery time depends on courier partners and your location.
- We are not responsible for courier delays.
Damaged parcels must be reported within 24 hours with photo/video proof.
5. Returns and Refunds
No returns for change-of-mind or minor package dents.
Refunds are offered only if the product arrives damaged or if the wrong item is sent.
A continuous unboxing video (no cuts) is mandatory as proof.
Approved refunds are processed within 3–7 business days.
6. Order Cancellation
Orders cannot be cancelled once placed.
Failed or incomplete payments void the order.
7. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
8. Changes to Terms
We may update these terms at any time. Continued use of the website means you accept the updated terms.